muddeprived
03-20-2014, 02:20 AM
Long story short, the xj was in the shop for inspection two months ago and I finally got around to swapping out the ball joints which were completely shot. It took me an hour to get the front lug nuts off and I broke a 3/4" HD racheting wrench (Napa brand, 12 years old), a 19mm socket, a 3" extension, and bent my factory TJ lut nut wrench when I had to use the hi-lift handle with it just to crack em loose. Not to mention the caps of a few of my new factory oem lug nuts broke off during the struggle. My 240 ft lb impact gun failed miserably and didn't get em off either. I don't know if there was any damage to my wheels since they are factory alloy wheels but I sure hope not.
I was going to rotate my tires but didn't even both with trying to get off the rear nuts cuz I ran out of useful tools. :( I'm pretty sure brake inspection is part of a vehicle inspection and the shop must've cranked down my lug nuts with a powerful impact gun. It's the first time they did anything wrong to any of my vehicles so I still love em but I don't know how to approach them about this. I'm gonna ask them to remove the rear nuts and torque em to 100 like i always do but should I ask for more? I already ordered replacement tools with a discount coupon ($70 total) so I'm not real concerned about the broken tools.
How would you approach them with a situation like this?
I was going to rotate my tires but didn't even both with trying to get off the rear nuts cuz I ran out of useful tools. :( I'm pretty sure brake inspection is part of a vehicle inspection and the shop must've cranked down my lug nuts with a powerful impact gun. It's the first time they did anything wrong to any of my vehicles so I still love em but I don't know how to approach them about this. I'm gonna ask them to remove the rear nuts and torque em to 100 like i always do but should I ask for more? I already ordered replacement tools with a discount coupon ($70 total) so I'm not real concerned about the broken tools.
How would you approach them with a situation like this?